Wow!! The customer service (Marty) is simply outstanding at MistKing. I was very fortunate to have a friend give me a barely used MistKing Ultimate. It was partially assembled, including the Zip Drip. I tried for 3 days to detach this because I don’t need it. I could not release it from the pump. Sent an email to MistKing and Marty replied. He gave me a solution that I would not have figured out on my own. And now I can reassemble things how I want them when I was almost ready to give up. THANK YOU SO MUCH!!!