I had ordered 2 sets of starter systems with the installation wedges. Unfortunately the wedges did not come with the order. I contacted Mistking and it so happens that they had closed for vacation. I sent them an email and within the hour Marty had contacted me. Even though he was fishing in BC he went out of his way to have one of his distributors send me the wedges so I could finish the installation in time before the chameleons arrived. Apart from the excellent product they provide their customer service is second to none. Sincerely, Alvaro S - Miami FL