Well let me start with Marty's customer service. A++++ . He is probably one of the best people I've ever talked to when having questions about a product from any company. He answer any question small or big and he answers FAST. I'm sure he's probably sick of all the questions I've asked him but he does give his customers full out support from helping you figure out the best setup for what you want. He does not try to up sell you on something if you don't need it. It's no wonder his product is so popular. 100% of his business is probably due to how great his mist system is and another 110% of his business is due to his customer support. I would never hesitate buying anything from him, he stands behind his company and his customers 110% Now on to the mist system. I got the Ultimate Package due to winning an auction from Josh's Frogs. Setup was fairly easy following his instructions with pictures on the website. Zip drip valve works great, i'd suggest everyone who buys a system gets it. Mist is super fine almost looks like fog. Keeps my terrarium plants nicely watered and my humidity up for my frog. I'm running one nozzle on a 10 gallon vertical conversion and it works like a charm. Glad i bought it, was worth every penny. Can't wait to build another tank and add another couple nozzles to the setup. If you are serious about your plants and animals then get a Mistking. If you buy a monsoon instead of a mistking you'll be sorry when it fails on you. Marty is truely the King of Mist.